Jewish Home Lifecare :: Caring as individual as you

Real People, Real Satisfaction

In a recent survey of patients completing Short-Stay Rehabilitation at Jewish Home Lifecare’s Manhattan Campus, comments about the care they received were uniformly excellent.
<< Manhattan

Real People, Real Satisfaction
Jewish Home Blog Jewish Home News

Real People, Real Satisfaction

Short-Stay Rehabilitation at Jewish Home Lifecare’s Manhattan Campus

Jewish Home Lifecare recently commissioned a survey of patients after they completed their rehabilitation/subacute care at Jewish Home Lifecare’s Manhattan location.  While the length of stay and reason for entry varied, their comments about the care they received were uniformly excellent.

In a recent independent survey, 95 % of the Short Stay Rehabilitation patients in Manhattan reported overall satisfaction with their care as good or excellent.  The industry average is 85%.

“Everything was excellent. The physical therapy was the best thing that happened to me since my accident. The concierge service is very good and the staff was great.”

“I never expected such wonderful service in any facility. This facility is wonderful. Very caring and helpful. Good concierge and customer service. Nursing was great. Ricky the R.N. was excellent. He really knows how to cheer a person up when they are feeling down. The food was fantastic. I love chicken (baked) and grilled cheese sandwiches.”

94% of the Short Stay Rehabilitation patients in Manhattan reported good or excellent Quality of Care.  At peer facilities, only 86% rank quality of care that high.

“The physical therapy is excellent, the staff for PT has done such a wonderful job.”

“Jewish Home has excellent therapy sessions, the doctors are very good including the nursing staff.”

“Therapy and hospitality is very good at this facility.”

“Love the way they give you speech therapy.”

91% of the Short Stay Rehabilitation patients in Manhattan would recommend Rehabilitation at Jewish Home Lifecare to others.  Only 85% of patients in peer facilities would do so.

“I would definitely recommend this facility to other friends and family.”
“I would def. recommend this facility to family/friends.”
“You run a Phys Th. Center very well. There are many workers + they care. I would recommend Jewish Home to anyone.”

97% of the Short Stay Rehabilitation patients in Manhattan rate their progress towards their rehabilitation goals as good to excellent

“I’m happy to go home. Therapy was great. Everything was very good. I gotta come back for my other knee.”

* Source: All data from surveys conducted by My InnerView, April- July, 2010.